Denver IT Services
When to upgrade from Uncle Bob.
Many small companies have an "Uncle Bob" who supports their IT Services. Uncle Bob is usually a family member or close friend of someone on staff. Uncle Bob comes in twice a month to fiddle with the server and answer any spare questions. No one is really sure what he does, but everything seems to work.
This arrangement fits the bill for many small businesses because their technology is simple and their expectations are low. Never mind that they can't share calendars, so long as their email comes, everything is fine. Never mind that they don't backup their files, at least the internet works most of the time.
Things can hum along for years this way until a new employee starts asking about the new functionality, the company grows to a point that Uncle Bob can't keep up, or Uncle Bob retires, quits, starts a formal job, or otherwise can no longer work on their IT Services.
The company is faced with a decision. Either poll the employees to see if anyone knows another Uncle Bob, or hire an IT Services company.
Why IT Services is important
There are many differences between one-man-show IT, and an IT services company, and not all companies are made alike. The following are some characteristics to consider in finding the right IT Services company.
Complexity of IT is also a factor. Some businesses with fewer than 10 employees have very complex infrastructure that justifies and requires all of the benefits of good IT Services.
When to upgrade from Uncle Bob.
Many small companies have an "Uncle Bob" who supports their IT Services. Uncle Bob is usually a family member or close friend of someone on staff. Uncle Bob comes in twice a month to fiddle with the server and answer any spare questions. No one is really sure what he does, but everything seems to work.
This arrangement fits the bill for many small businesses because their technology is simple and their expectations are low. Never mind that they can't share calendars, so long as their email comes, everything is fine. Never mind that they don't backup their files, at least the internet works most of the time.
Things can hum along for years this way until a new employee starts asking about the new functionality, the company grows to a point that Uncle Bob can't keep up, or Uncle Bob retires, quits, starts a formal job, or otherwise can no longer work on their IT Services.
The company is faced with a decision. Either poll the employees to see if anyone knows another Uncle Bob, or hire an IT Services company.
Why IT Services is important
There are many differences between one-man-show IT, and an IT services company, and not all companies are made alike. The following are some characteristics to consider in finding the right IT Services company.
- Depth of skill - IT services companies should have a variety of resources to meet every aspect of small business IT needs. Commonly, companies should have help desk, managed services, network engineer, virtual CIO, training, and applications employees.
- Management system - IT services companies use IT management systems to organize and structure the maintenance of clients' hardware and IT needs. These management systems provide transparency to the clients and easy access to key information.
- Diverse Experience - IT services companies support many different clients with disparate and similar IT needs. They are better suited to provide insight into your systems than an Uncle Bob because they have experience addressing problems with many different companies.
- There are several other considerations listed on this IT Vendor Questionnaire
Complexity of IT is also a factor. Some businesses with fewer than 10 employees have very complex infrastructure that justifies and requires all of the benefits of good IT Services.
Steven Nichols works with Mission Critical Systems, the Denver IT Services firm. We are a well established Denver IT Services Company. We sell peace of mind and transparency to help businesses better manage their IT.
For more information please visit http://www.mcstech.net/IT-management.cfm, or call 303.383.1627 x 1104.
For more information please visit http://www.mcstech.net/IT-management.cfm, or call 303.383.1627 x 1104.
Article Source: http://EzineArticles.com/?expert=Steven_Nichols
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